Venue: Please contact Pet Perfection for further information on upcoming courses and availability for on-site training or home consultations.


 

Terms & Conditions of Classes and Workshops:

Pet perfection only uses positive, kind and gentle methods of training. No harsh handling, choke chains or electric collar use will be tolerated.
All dogs must be kept on the lead at all times, unless instructed by a trainer to let them off. It is better to use a clip lead and flat collar or harness. Flexi leads can be bulky to hold and often make exercises more difficult.

You are responsible for the control and behaviour of your dog at all times. I reserve the right to ask you to remove your dog if I am of the opinion that your dog is not suited for the class environment. Please bring poo bags with you, it is our responsibility to clean up after our dogs at this venue.

Photographs may be taken during the class, for marketing use on the website, Facebook and Twitter. If you do not wish for yourself or your dog to appear in any photos, then please inform me at the start of class.

In some instances, 1-2-1 training may be required, prior to entering into the class environment. I can discuss with you, what would be best for you and your dog if you are unsure.
All dogs must be in good health and fully vaccinated in order to attend classes. Please bring an up to date vaccination record card with you at the start of the course. If your dog is unwell prior to or during a course, please inform me with as much notice – it is advisable to seek veterinary advice on whether or not your dog should still attend. Bitches in season must not come to classes.

Completed booking forms and payment is required to secure your place on a course.

Payment can be cash, cheque or bank transfer prior to class.

Refunds cannot be given once you are booked onto a course. If you need to change dates or if you are unable to attend due to illness/season, then I will do my best to accommodate you in another course, or provide 1-2-1 catch up prior to or after a session.

 


 

Terms & Conditions of home consultations and dog walking:

Pet perfection only uses positive, kind and gentle methods of training. No harsh handling, choke chains or electric collar use will be tolerated.

Photographs may be taken during the consultation, for marketing use on the website, Facebook and Twitter. If you do not wish for yourself or your dog to appear in any photos, then please inform me at the start of the consultation. Permission will be sought in each individual case prior to taking any photos or video footage.

Full behaviour consultations include written reports. This is recommended for any behaviour problem that is more complex, or not a typically ‘common training issue’. You are consenting for information to be shared between your veterinary surgeon and Pet Perfection.

Any insurance claims must be mentioned prior to a consultation and proof of cover must be provided. Payment is still required in advance and your insurance form can then be completed by Pet Perfection and reimbursement sent to yourself. Pet perfection is not responsible for any refunds if the insurance company does not settle the claimable amount.

Payment can be cash, cheque or bank transfer prior to consultations or dog walking/house visits.

Refunds cannot be given once you are booked onto a package. If you need to change dates or if you are unable to attend due to illness, then I will do my best to accommodate an alternative appointment.

All packages must be redeemed within their time frame: Bronze and Silver packages are valid for 6 months, Gold packages are valid for 10 months.

Additional sessions can be added at a discounted rate if required. All packages are designed to meet the needs of general puppy training and advice.

If in the instance any complex behavioural issues arise, these can be discussed on an individual basis and may require veterinary referral and full behaviour assessment – at additional cost, as per Pet Perfection’s behaviour services.

Additional travel costs may occur if you are located outside of Pet Perfection’s usual radius. This will have been discussed prior to booking.

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